submit a site to this category
|
|
Who's Calling, Inc.URL: http://www.whoscalling.com/ ODP description: They offer a real time call measurement and call monitoring service. Page title: Lead Management Tools Who's Calling Sales Improvement Services Tools Page description: Lead Management Tools. Who's Calling Sales Improvement Services. Our services help you close each sale by improving the experience for your customers. ![]() |
|
|
CosmoComURL: http://www.cosmocom.com/ ODP description: Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless). Page title: CosmoCom Network Hosted Contact Center Platforms, Inbound/Outbound Teleservices Outsourcer Solutions and IP Contact Center Customer Interaction Management Packages for Unified Customer Communications Page description: CosmoCom is the Future of IP Contact Center Technology. Our unified, all-IP product, CosmoCall Universe, is a carrier-class system for service providers and large scale corporate users that supports multimedia customer interactions via all channels â telephone and internet, live and message-based, fixed and wireless â in one high-capacity, high-availability, multi-tenant platform. The companyâs mission is to maintain its tech... ![]() |
|
|
American Computer and TelephoneURL: http://www.amcat.com/ ODP description: Predictive dialing software solution featuring application integration, inbound blending, call transfer and branch logic. Page title: Amcat Blended Outbound Inbound Call Center CTI Software Solutions: distributed customer interaction management , IP contact centers software, predictive VoIP dialer, advanced dialers, unified Marketing CRM centers Page description: Improve Customer Interactions with unified outbound inbound contact center CTI software: distributed call centers marketing â customer CRM solution, predictive VoIP dialing, contact management CRM software for IP centers, IP predictive dialers ![]() |
|
|
EchoPassURL: http://www.echopass.com/ ODP description: An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs. Page title: Echopass :: Call and Contact Centers as a Service ![]() |
|
|
Data-Tel Info SolutionsURL: http://www.datatel-info.com/ ODP description: Offering Caesar debt collection management software. Page title: Predictive Dialer, Call Center Software, and Collection Software solutions available through Data-Tel Info Solutions Page description: Data-Tel Info Solutions is an industry leader in providing Call Center Applications and Debt Collection Software. Our hosted suite of Predictive Dialers includes Inbound, Outbound, and Web-bound functionality for a complete internet based enterprise solution. ![]() |
|
|
Apropos Technology, Inc.URL: http://www.apropos.com/ ODP description: Develops, markets and supports customer interaction management solutions for multimedia contact centers. Information on products, services, markets, careers, and investor relations. (NASDAQ: APRS) Page title: Syntellect, Syntellect ![]() |
|
|
TeleoptiURL: http://www.teleopti.com/ ODP description: Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks. Page title: Teleopti telecom management workforce management software solutions provider » Teleopti Start ![]() |
|
|
Ansapoint Call Center SoftwareURL: http://www.ansapoint.com/ ODP description: Provider of online workforce management tools for forecasting agent staffing requirements at call centers. Page description: Free online workforce management tools for forecasting agent staffing requirements at call centres. ![]() |
|
|
ISx, Inc.URL: http://www.isxinc.com/ ODP description: Provides Directory Assistance software for telecommunications call centers. Page title: Welcome to Local Matters Voice and Wireless Division, Inc. ![]() |
|
|
MercomURL: http://www.mercom.com/ ODP description: Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers. Page title: Verint - Industry Leading Recording & Evaluating Solutions ![]() |
|
|
Database Systems Corp.URL: http://www.databasesystemscorp.com/ ODP description: Provider of call center technology, including software, predictive dialer systems, and web development products. Page title: Call Center Software | CRM Software | CTI Predictive Dialer. Computer Telephony Integration includes Predictive Dialers, Telemarketing and Predictive Dialing for Call Centers. Page description: Predictive dialers and call center software with predictive dialer phone system. CRM software and IVR systems with computer telephony integration software plus auto dialers for call centers. Predictive dialing phone systems employ CTI software with customer relationship management. Contact center technology includes ACD software and phone dialer with voice messaging and automatic call distribution with interactive voice response and contact... ![]() |
|
|
NBX SoftwareURL: http://www.nbxsoftware.com/ ODP description: Provides industry specific software solutions for use with 3Com's NBX Voice System. Page title: 3Com NBX Business Phone Software and Hardware Page description: Software, equipment and expert help for 3Com's NBX Business Phone System. ![]() |
|
|
AstuteURL: http://www.astutesolutions.com/ ODP description: Provides programs for managing customer relationships across phone, web, e-mail, and fax. Information on their services, list of their partners and clients, and news. Page title: Astute Solutions - Call Center Software and Contact Center Automation Solutions for Consumer-Focused Companies Page description: Astute Solutions - Providing contact center software and solutions to address the unique needs of Business to Consumer companies ![]() |
|
|
StratasoftURL: http://www.stratasoft.com/ ODP description: Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products. Page title: Call Center Software, Predictive Dialer, ACD, IVR from Stratasoft Page description: Predictive Dialer, Call Center Software, predictive dialers, Automatic Dialer, automatic dialers, IP dialer, IP Dialers, VoIP Dialer, VoIP Dialers, inbound ACD system, IVR, call center quality monitoring ![]() |
|
|
Portage CommunicationsURL: http://www.portagecommunications.com/ ODP description: Offers a range of call center software tools for forecasting and staffing. Page title: Workforce Management Software, Call Center Scheduling Software & Call Management Software - Home Page description: Complete and affordable workforce management software, call center scheduling and management software with automatic call distribution - acd - for managing your inbound call center., Complete and affordable workforce management software, call center scheduling and management software with automatic call distribution - acd - for managing your inbound call center. ![]() |
|
|
Teltone CorporationURL: http://www.teltone.com/ ODP description: Providing software to enable remote workers to have access to their corporate telecommunications facilities. Includes investor relations and employment opportunities. Page title: Teltone Corporation: Substation Security, Telecom Test, Telework Solutions, Emergency Notification Page description: Teltone is a leader in products for secure substation communications, emergency notification, phone simulators and test tools, remote call center agents, and line sharing. ![]() |
|
|
synTelateURL: http://www.syntelate.com/ ODP description: Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing. Page title: synTelate - Contact center, Call center system, telemarketing / telesales scripting software Page description: synTelate - Contact center, Call center system, telemarketing / telesales scripting software ![]() |
|
|
InVision Software AGURL: http://www.invisiononline.com/ ODP description: Web based scheduling solution. Bundled with a Day planner for job tracking within shifts. Page title: InVision Software - Workforce Management, Staff Planning, Time Management Page description: InVision Software - Workforce. Management. Solution ![]() |
|
|
Data Collection ResourcesURL: http://www.monitoringmadeeasy.com/ ODP description: Offers monitoring and agent evaluation software. Page title: CEMS Call Center Quality Monitoring and Recording with Agent Evaluation and Screen Caputre - Data Collection Resources Page description: Call Center Quality Monitoring Solutions by Data Collection Resources. DCR pioneered the development of affordable call monitoring, call center quality assurance, call recording and agent evaluation ![]() |
|
|
Vox Spectrum IncURL: http://www.voxspectrum.com/ ODP description: Offers contact management software, monitoring software, and digital voice recording and voice logging solutions Page title: Call Center Evaluation Software, Call Centre Agent Monitoring, Call Center Phone Recording India, UAE, Dubai, US Page description: Call Center Evaluation Software, Call Center Agent Monitoring, Call Center Phone Recording INDIA, Agent Evaluation Software, Contact Management Software Solutions like Call Center Evaluation Software, Call Centre Agent Monitoring, Call Center Phone Recording, Digital Voice Logger, Telephone Call Monitoring, Voice Recorders, Call Accounting Software and Voice Archiving Software ![]() |
|
| |