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The Balanced Scorecard InstituteURL: http://www.balancedscorecard.org ODP description: Collection of literature on the application of the "Balanced Scorecard" approach in the public sector in the US. ![]() |
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Office of the Secretary of Defense Quality Management OfficeURL: http://quality.disa.mil/ ODP description: Includes the Extensive Best Practice Database, library, training materials, Small Business Guidebook and other resources. Page title: Quality Management Program -- Department of Defense Page description: The Quality Management Program provides policy, program oversight, and implementation information to the United States Department of Defense. ![]() |
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Public Sector Continuous ImprovementURL: http://curiouscat.com/psci/ ODP description: Educational information for those interested in management improvement of the public sector. Focused on systems thinking, customer focus, Deming, and lean management. Page title: Public Sector Continuous Improvement Site by John Hunter Page description: We help Public Sector employees improve the effectiveness of their organizations by focusing on Dr. Deming's management system, system thinking, customer focus, learning organizations, kaizen and innovation. At our site you can access suggested reading material, a library of documents available online, and guides to online resources and organization to assist you in your efforts. ![]() |
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