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Telephone DoctorURL: http://www.telephonedoctor.com/ ODP description: Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. Page title: Customer Service Training Page description: Telephone Doctor® Customer Service Training markets products and services which improve the way your organization communicates with customers. Offerings includes training videos, CD-ROMs, workshops, e-learning and keynote presentations. ![]() |
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Professional EdgeURL: http://www.proedgeskills.com/ ODP description: Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism. Page title: Customer Service Training, Presentation Skills Training Page description: ProEdge Skills, Inc. delivers customer service training and presentation skills training that improve performance so you can impress your customers and audiences. Free articles available now. ![]() |
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Service Quality InstituteURL: http://www.customer-service.com/ ODP description: Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. Page title: Customer Service Training Customer Service Skills Training Service Page description: Service Quality Institute is the leader in Customer Service Training with customer service training skills products and consulting with over 34 years experience, SQI has the experience to put your organization above the rest. ![]() |
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SunShower LearningURL: http://www.smile-video.com/ ODP description: Video-based training program to inspire positive attitudes in front-line customer service employees. Page title: Customer Service Training Video - SMILE! inspires positive customer service attitudes Page description: SMILE! Customer service training video inspires positive attitudes and sales motivation in frontline customer service employees. ![]() |
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Tooty Inc.URL: http://www.tootyinc.com/ ODP description: Customer service and sales strategy evaluating, developing, training and monitoring. Page title: Tooty Inc: training, call monitoring, secret shopper, quality control, call center, customer service, sales training, telephone training, business etiquette, communication consulting, quality assurance Page description: Evaluating, Developing, Training and Monitoring your company's customer service or sales strategy ![]() |
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Customer Care Training and ConsultingURL: http://www.customercaretraining.co.za/ ODP description: Offering online and classroom based customer care training and consulting services. List of products, profile and contacts. Page title: Home ![]() |
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Thank You Very Much, Inc.URL: http://www.thankyouverymuchinc.com/ ODP description: Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats. Page title: Holly's Stiel's Thankyouverymuchinc.com Concierge Website Page description: Customer service training that focuses on the experience of the front line service provider. Delivered by a veteran of the hospitality industry in live as well as multi-media formats. ![]() |
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Gehegan & AssociatesURL: http://www.gehegan.com/ ODP description: Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California. Page title: Gehegan & Associates: Training Workshops for Financial Institutions ![]() |
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Customer Service UniversityURL: http://www.customerserviceuniversity.com/ ODP description: Provides customer service videos and training programs. Includes online ordering and contacts. Page title: Customer Service University, Customer Service Training, Business Video Programs, Customer Service Programs, Disc Profiles, Customer Service Training Videos, Training Videos, Sales Training, Management Trainings, Leadership Programs, Team Building, Disc, DISC Profiles, Personal Profile Systems, Assessments, Train the Trainer Page description: Customer Service training, customer service videos, customer service programs, training videos, workshops and seminars for every level. Learn how to take Customer Service beyond tradition. Customized trainings in customer service, sales, management, communication, team building and leadership. Training products - DISC profiles, online assessments, personal profile systems, facilitator's guides, training kits, training videos, The Guest, Giv... ![]() |
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Ceres Innovations Inc.URL: http://www.ceresinnovations.com ODP description: The CERES model places employees at the center of customer relations within the company Page title: Customer Relations Training Page description: CERES Innovations puts employees at the center of customer relations by focusing on employee empowerment and employee competence through personal and interpersonal leadership and effectiveness. ![]() |
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Interaction MetricsURL: http://www.interactionmetrics.com/ ODP description: Customer service audit specialists. Page title: Customer Satisfaction: How To Measure Customer Satisfaction Page description: Common flaws in customer satisfaction measurement ![]() |
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Peak Performance International Pty LtdURL: http://www.peakperformance.co.nz/ ODP description: Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts. Page title: Peak Performance International ![]() |
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LMR AssociatesURL: http://www.lmrassociates.com/ ODP description: Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and contacts. ![]() |
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Power TrainURL: http://www.powertrain.co.uk/ ODP description: Providing off the shelf and custom-designed training packages on the topic. Profile and contact information. Page title: Customer Service Training | Power Train, Bristol, UK Page description: Designing and delivering ground-breaking customer service training solutions for some of the biggest names in the business world ![]() |
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Kandan, M.URL: http://www.kandan.org.in/ ODP description: Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management. Page title: Dr. M. Kandan's Home Page ![]() |
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Total Performance LimitedURL: http://www.totalperformance.ca/ ODP description: Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events. Page title: Total Performance, inspiring your staff to achieve in customer service, sales, management, training and leadership. Page description: Whatever the staff challenge, Total Performance will assist you to build your business with your people. ![]() |
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Ford, LisaURL: http://www.lisaford.com/ ODP description: Speaks on customer service topics including managing, hiring and training. Audio, video and books available. Page title: Lisa Ford--How to Give Exceptional Customer Service ![]() |
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Rapid ResultsURL: http://www.rapid-results.com/ ODP description: Offers training covering customer service, sales, leadership, telephone skills. Page title: Rapid Results - Home Page ![]() |
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Service StrategiesURL: http://www.servicestrategies.com/ ODP description: Provides industry standard certification, training and consulting solutions for customer service and support. Page title: Certification and Training Tools for Customer Service and Support Organizations Page description: Service Strategies advances customer service excellence by providing industry standard certification, training and consulting solutions for quality conscious organizations who aim to deliver superior customer service and support. ![]() |
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AM International LearningURL: http://aminterlearning.com/ ODP description: Specializing in customer service training. Courses, workshops, and seminars. Page description: A Learning Solution for Business Skills and Life Skills ![]() |
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