Wectar - Business - Customer Service - Associations

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	Mystery Shopping Providers Association URL: http://mysteryshop.org/ ODP description: Formed for the purpose of strengthening the mystery shopping industry throughout the world. It is the organization's goal to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services internationally. Page description: Mystery shopping directories by the Mystery Shopping Providers Association's Web site. A one-stop source of information on finding a Mystery shopping or marketing research company, with a directory of 130 mystery shopping companies and providers.
	Contact Professionals Alliance URL: http://www.cpacan.com/ ODP description: Canadian associaton for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga. Page title: Contact Professionals Alliance (CPA)
	Consortium for Service Innovation URL: http://www.serviceinnovation.org/ ODP description: A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details. Page title: Consortium for Service Innovation Home
	The Association of Support Professionals URL: http://www.asponline.com/ ODP description: A national (U.S.) organization dedicated to the advancement of the software support profession. Members can join local chapters to share ideas, insights, and experiences with their colleagues. Page title: Association of Support ProfessionalsÃ¢â¬âTech Support Benchmarks & Best Practices Page description: The ASP is a membership organization for technical support managers and professionals, specializing in support center research and Web-based support.
	Customer Satisfaction Measurement Association URL: http://www.csmassociation.org/ ODP description: An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company. Page title: Benchmarking - Customer Satisfaction Measurement Association Page description: The Customer Satisfaction Measurement Association™ is an association of companies that conducts benchmarking studies to identify the practices that improve the overall operations of the members.
	International Customer Service Association URL: http://www.icsa.com/ ODP description: Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links. Page title: ICSA: Welcome!
	Customer Care Institute (CCI) URL: http://www.customercare.com/ ODP description: CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions. Page title: Customer Care Institute - Home
	Customer Service Institute of Australia URL: http://www.csia.com.au/ ODP description: Membership based body dealing with standards of customer service and the development of internationally accredited standards. Awards, fees, aims, membership details, publication sales, and contact information included. Page title: Customer Service Institute of Australia - dedicated to Australian customer service Page description: CSIA is a professional membership based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited service and business management standards.
	International Customer Service Association URL: http://www.icsa.on.ca/ ODP description: Toronto Chapter. Membership details, activities, newsletter, career opportunities, and contact information. Page title: ICSA Toronto Chapter
	Customer Service Benchmarking Association URL: http://www.csbenchmarking.com/ ODP description: Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members. Page title: Benchmarking - Customer Service Benchmarking Association is an association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members. Page description: Customer Service Benchmarking Association is an association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.