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URL: http://www.stream.com/
ODP description: Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
Page title: Stream
Page description: Stream is a global business-to-business software services provider with sales locations, operations and contact centers throughout North America, Europe and Asia/Pacific. The company provides enterprise software management and contact center solutions that help organizations increase business value from information technology.

URL: http://www.sitel.com/
ODP description: Sitel supplies customer management solutions, including marketing and customer contact services.
Page title: Sitel : Call Center Outsourcing, Customer Service, Technical Support, Contact Center Management, Telemarketing

URL: http://www.islanddata.com/
ODP description: Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
Page title: Island Data Corporation - Translating Customer Feedback into Actionable Business Intelligence

URL: https://platinumrule.com/
ODP description: Learn more about how charismatic you are and how charisma affects you personal and professional success.
Page title: PlatinumRule.com

URL: http://www.ultrafeedback.com/
ODP description: Research consulting firm that aligns organizations with their customers.
Page title: UltraFeedback: Home Page
Page description: UltraFeedback is a research company conducting web-based customer satisfaction, employee satisfaction and benchmarking surveys and reporting.

URL: http://www.managementforums.com
ODP description: Online forums and message board dedicated to service management and customer support.
Page title: Service Management Forums
Page description: Service Management and Customer Support Forum

URL: http://www.pivotal.com
ODP description: Provides e-business relationship management (eBRM) solutions that manage marketing, sales and service relationships. eRelationship 2000 - manages interactions over the internet. eSelling 2000 - supports the sales of complex or configured products and services by providing recommendations and advice during the selling and ordering process. Integrated into IFS.
Page title: Pivotal Customer Relationship Management (CRM): CDC Software, The Customer-Driven Company
Page description: Provides flexible customer relationship management (CRM) software for marketing, sales, and service automation. The Pivotal CRM suite includes CRM tools for marketing automation and lead management, sales force automation (SFA), and customer service, as well as customer feedback management and partner management.

URL: http://www.teleplaza.com/Telemarketing/Inbound/inbound.html
ODP description: Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
Page title: inbound and Outbound Telemarketing / Outsourcing Service Bureaus - National
Page description: Directory of Inbound telemarketing service bureaus that provide customer service, order taking, and overflow services

URL: http://www.customerfocusconsult.com
ODP description: (CA) - Customer service consultant specializing in client satisfaction, retention and loyalty.
Page title: Customer service consultant - Eric Fraterman Consulting
Page description: Customer service consultant specializing in client satisfaction, retention and loyalty.

URL: http://www.maconomy.com
ODP description: Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
Page title: Maconomy - people made profitable

URL: http://www.contactlife.com
ODP description: Provides businesses with a fresh new perspective on customer contact strategies
Page title: ContactLife : customer contact - people & solutions

URL: http://fieldworks.net/
ODP description: A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
Page title: International FieldWorks, Inc.

URL: http://www.inq.com
ODP description: Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
Page title: inQ chatCommerce | Live Chat eCommerce Business Solutions

URL: http://www.itlibrary.org
ODP description: A public wiki site dedicated to the ITIL approach to IT and customer support and management.
Page title: ITIL - ITIL

URL: http://www.frontzone.com/
ODP description: Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
Page description: FrontSupportWeb & FrontSupport are customer support / helpdesk solutions that integrate with ACT! and GoldMine. FrontSupportWeb and FrontSupport enable you to track and manage your customer support issues from the time they are reported to the time they are solved. This improved customer management would help you eliminate the customer defection and increase your profitability.

URL: http://www.krconsulting.com
ODP description: Management consulting firm for help desks and customer support centers.
Page title: KR Consulting Call Center Help Desk Consulting and Training

URL: http://www.the-gem.com/
ODP description: Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
Page title: gem

URL: http://searchcrm.techtarget.com/
ODP description: Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
Page title: CRM: The latest customer relationship management (CRM) information

URL: http://www.interact.com
ODP description: Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
Page title: Interact Commerce Corporation

URL: http://www.emti.com/
ODP description: Implement, train, and support for the Customer Relationship Management (CRM) product of choice to simplify, through customizability and flexibility, daily operations for mid-market sized companies.
Page title: Emerging Market Technologies
Page description: EMT provides customizable customer relationship management (CRM) and contact management software; knowledge management tools; and sales force automation products. We now offer Citrix Network Solutions to assist you in creating a virtual office for your workplace. EMT offers various levels of sales and service to assist you in installation, implementation and training.

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